Account deletion
Delete Your bound App Account
Learn how to permanently delete your account in the bound app, and how to send a deletion request to support if you can't log in.
Delete Your Account in the App
You can request deletion at any time in the bound app under Settings → Delete Account. To protect your account, the system may ask you to log in again and type a confirmation phrase before submitting.
Account deletion cannot be undone. Your profile, event interactions, matches, and other personal data no longer needed for the service will be deleted, de-identified, or access-restricted under the Privacy Policy.
If You Can't Log In
If you can't access the app, you can send a deletion request to the support email on this page. Please write from the email you registered with bound, and include your display name, registration email, device type, and a clear statement that you want your account deleted.
To prevent fraudulent requests, we may need to verify your identity first. Support will never ask for your password, verification codes, or full payment card number.
Data That May Be Retained After Deletion
Some records may be retained for a period under the Privacy Policy for legitimate purposes such as safety, fraud prevention, dispute resolution, backup integrity, legal compliance, or platform subscription records.
Deleting your bound account does not automatically cancel your Apple App Store or Google Play subscription. If you have an active Pro subscription, please cancel it separately in the platform's subscription management page.
Security Reminder
bound support will never ask for your password, one-time verification codes, or full payment card number. If your request involves an immediate safety risk, please also use the in-app report and block features.